The reputed company is looking for a suitable candidate.
Position title: Japanese Speaker
Job Description
Assist customers with their items purchased through the e-commerce website
Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
Maintain swift responses to customers through calls, emails, and chat
Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
Document each customer query as well as the resulting solution
Provide alternatives to products/items, which are not available on the e-commerce website
Follow standard processes and procedures when it comes to providing resolutions
Stay up to date with the latest updates on system information and process changes
Able to deal with objections and handle customer pushbacks
Job Specifications
A Levels/Intermediate or above
Excellent Written and Verbal Japanese communication
Expertise in Kanji with N1 or N2 proficiency
Must have at least 40 WPM
Proficiency with MS Office (Particularly MS Excel and MS Word)
Critical Thinking
Time Management
Specialist Focus
Organizing
Priority Setting
Problem Solving
Professional Composure
Job Location : Shahre-Faisal Karachi.
Interested applicants send CV to Email: info@jobsfind.pk and mark the position in the subject line.
Note: Only relevant profile will be consider.
Only shortlisted candidates will be contacted for an interview.