1. Installing and configuring computer hardware, software, systems, networks, printers and scanners
2. Monitoring and maintaining computer systems and networks
3. Responding in a timely manner to service issues and requests
4. Providing technical support across the company (this may be in person, over the phone or remote)
5. Setting up accounts, computer, laptops and E-Mail for new users
6. Repairing and replacing equipment as necessary
7. Testing new technology
8. Troubleshooting a variety of technical and non-technical issues
9. Provide technical support for level one escalation issues via the helpdesk.
10. Performs miscellaneous job-related duties as assigned.
11. Research and identify solutions to software issues.
12. On-Boarding new IT equipment’s vendors and suppliers
13. Keeping track and record of all IT assets and inventory
Education: Min bachelor with IT and networking diplomas
Location: DHA Phase 3 Lahore
Experience: 2-3 years
Salary: 30k to 35k
Age: 28 to 35
Please share your CV’s at careers@activemedia. com.pk with subject line “IT-01”