Position: Business Unit Head – Network & Security
Department: Network Infrastructure, Cybersecurity & Managed Services
Location: Karachi (National Leadership Role)
Reporting to: CEO
Industry: ICT, Telecom, Cybersecurity, Managed Services, Cloud & Infrastructu

Key Responsibilities
1. Business Strategy & P&L Ownership
Define and execute the business unit strategy for Network Infrastructure, Cybersecurity, and Managed Services.
Drive P&L, revenue, margins, pricing strategy, and cost optimization for the business unit.
Identify new market opportunities, technology trends, and product offerings to enhance competitiveness.

2. Delivery & Operations Management
Oversee deployment, configuration, integration, and lifecycle management of network and security solutions.
Lead Managed Services operations across NOC, SOC, monitoring, support, and SLAs.
Drive service delivery excellence, uptime, response times, and customer satisfaction metrics.

3. Sales Enablement & Collaboration
Work closely with Sales Directors and account teams to support enterprise and carrier sales.
Provide tactical support in high-value deals, RFP responses, and technical negotiations.
Enable cross-selling and upselling within the customer ecosystem.

4. Partnerships & OEM Ecosystem Development
Lead strategic engagement with global OEMs including Palo Alto, Cisco, Trace9, SolarWinds, Kaspersky, Alcatel-Lucent, and others.
Build joint go-to-market plans and manage certifications, incentives, rebates, and pipeline development.
Evaluate emerging vendors and partnership opportunities to expand offerings.

5. Team Leadership & Development
Build and lead a high-performing multidisciplinary team across presales, delivery, SOC/NOC, and project management.
Establish KPIs and performance governance frameworks.
Ensure continuous upskilling and certifications in networking and cybersecurity technology stacks.

6. Customer Engagement & Escalation Handling
Act as senior technical authority for enterprise clients and complex deployments.
Manage high-priority escalations and ensure end-to-end resolution.
Strengthen long-term customer relationships through advisory and consulting-led engagement.

Required Qualifications & Experience
Bachelor’s degree in Computer Science, Electrical Engineering, Telecommunications, or related field; Master’s degree preferred.
5–10+ years of experience in enterprise networking and cybersecurity, with at least 5 years in a leadership or business unit role.
Hands-on expertise in:
Network Infrastructure (LAN/WAN/SD-WAN)
Security (Firewalls, SIEM, SOC/SOAR, Endpoint, Zero Trust, SASE)
NOC/SOC operations and managed services
Proven track record of owning P&L and driving business growth.
Strong experience in designing and delivering complex ICT projects for large enterprises.
Deep relationships with OEMs and technology partners.
Excellent communication, leadership, and strategic planning skills.

apply at Email: info@jobsfind.pk